Q1: What payment methods does Stripe support on your website?
We accept a wide variety of payment methods through Stripe, including major credit and debit cards (Visa, MasterCard, American Express), as well as digital wallets like Apple Pay and Google Pay. Stripe dynamically displays the most relevant payment options based on your location and currency for a seamless checkout experience.

Q2: How secure is my payment information?
Stripe uses advanced security protocols and encryption to protect your payment data. Sensitive information, such as card details, is securely collected via Stripe’s prebuilt UI components and never stored on our servers, ensuring PCI compliance and reducing risk.

Q3: How does the payment process work?
When you enter your payment details on our checkout page, Stripe.js securely sends this information to Stripe’s servers. On our backend, we create a payment intent using Stripe’s API with our secret key, which processes the transaction. Once payment is confirmed, you receive an order confirmation.

Q4: Can I save my payment information for future purchases?
If you choose to save your payment details, Stripe securely stores your information to enable faster checkout next time. This data is encrypted and managed by Stripe, ensuring your privacy and security.

Q5: What happens if my payment is declined?
Stripe uses machine learning-powered fraud detection and adaptive authorization to maximize successful payments. If a payment is declined, Stripe identifies the best retry options and provides clear messaging to help you complete your purchase4.

Q6: How do I know my payment went through?
After payment is processed, you will receive an immediate confirmation on the website and an email receipt. Additionally, you can track your order status through your account on our site.

Q7: Can I use Stripe to pay in currencies other than USD?
Yes, Stripe supports payments in over 135 currencies worldwide. The checkout form automatically adjusts to your currency and region to provide a localized payment experience. Please check if there is delivery to your country.

Q8: How do you handle refunds or cancellations?
Refunds and cancellations are managed through Stripe’s dashboard by our customer service team. If you need assistance, please contact us directly, and we will process your request promptly.

Q9: Who do I contact if I have issues with my payment?
For payment-related questions or issues, please contact our customer support team. We are here to assist you with any concerns regarding Stripe payments or your order.